7 Tips To Get Positive Online Reviews For Your Business
Does your business get positive online reviews?
It is one of the significant reasons why your business’s online visibility is poor and not up to the mark.
It is important for any business to get positive online reviews which helps in boosting their reputation online, furthermore; helps build brand credibility. Today, majority of the people are not intrested in giving online reviews which they happen to deal everyday.
Consider these following stats:
Clearly, as a modern business owner, a large part of the success of your business operation rely on your customer reviews.
We happen to cover significant tips for you so that you can employ to get positive online reviews, as well as what technology you should use to automate the whole thing.
This will ensure that your business gets consistent consumer reviews so that you can work on your customer service in case of negative reviews and appreciate it when someone leaves you a positive feedback.
Why Do Online Reviews Matter?
- 87% of consumers trust online reviews as much as personal recommendations
- 68% of consumers turn to social media for product reviews
- 90% of consumers say that positive online reviews influence their buying decisions, and 86% say negative online reviews influence their decisions
- Customers read an average of 7 reviews before trusting a business
- Positve word-of-mouth generates 2X as many sales as paid ads
- Brands with 10+ online reviews have conversion rates 40% higher or more than those with 0 reviews
- 22% of people decide not to buy after reading one bad review
From Where You Can Get Positive Online Reviews?
A verified listing just tells people you’re a legitimate company, and it is a genuine place to learn more about you.
If you don’t already have a verified listing or profile, below are few websites names that happen to genuine review websites.
- Google My Business
- Yellow Pages
You Can Use Automation Services To Get Positive Feedback
Manually managing your entire online reputation and review strategy can be tedious and costly too if you are outsourcing.
Thankfully, technology is making it increasingly easy to automate many business processes, which is likely to get positive online reviews.
Using an automated tool that streamlines the whole process of getting more positive online reviews and customer feedback. The system also gives you clear reports and data so that you can manage your entire online reputation in one place.
All you have to do is enter the customer’s email address or phone number into the system. These automation tools will be sending the customers a one-question survey. If the customer is happy with your product or services, he/she she will get sent to the review site of your choice. This makes the whole process incredibly simple.
How To Get A 5- Star Rated Online Customer Reviews?
1.Offer Something Amazing
If you want people to say good things about you, you first have to give them something good to talk about. And if you want to get 5 star rated online customer reviews, then you have to give them something great.
Whatever industry you’re in, you need to create experiences that makes customers think “Oh! I really love having that!!”
You can do this by building the best product on the market, or by providing the best service in your industry. When you create experiences that make customers like then they will have no problem telling others about it. All you have to do is ask.
You’re asking someone to help you out, so share how thankful you are to have them as a customer. Also thank them for their feedback after they give you a review whether it’s good or bad.
3.Quick Reply Really Works
It is always good in following up with your customers to see how they’re enjoying the service, and if there’s anything else you can do for them.
When things are going well, you can ask them to share it on Google, like in the image below. These messages keep the conversation personal, show your appreciation, and make it easy for customers to take the next step.
4. Thank The Person/Vendor/Client For Leaving The Positive Review
Whether the review is good or bad, always thank the person for their feedback. It shows appreciation, and strengthens the relationship they have with you and your business.
5.Dangling The Right Carrot
Amazon also uses its reviews to assess customers’ tastes and buying habits. This creates a win-win situation for both: The shopping giant gets good reviews automatically and enjoys a fruitful social media buzz, while customers end up getting customized information about useful products.
6.Dig Deep To Fix The Problems
Once you establish your foothold on review sites, try putting yourself in your customer’s shoes and try to conclude why they would talk negatively about you? If you look at reviews from customer’s viewpoint, you will find it easy to draw positive comments to your website.
Try fixing your interactions with customers, the features of your products and services, and ways of extending client support. Find out more about the search results related to your business with the help of an established reputation management service.
7.Keeping Your Promise
If you told customers you’d give them something for leaving a review, you need to actually give it to them! Otherwise, you’ve broken a promise, which can and will backfire for everyone to see.
As an added tip, you can take all the 5-star reviews you get, and show them off on your website, in your ads, or anywhere else people might find you.
Getting honest and consistent positive online reviews is key to building your online reputation, visit site.
To accomplish this, you need to spread out your presence and build a culture where getting reviews is a business priority.
By asking customers at the right time and simplifying the process, you’ll get more and more positive reviews.
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