Artificial Intelligence And Its Impact On The HR Service Industry

Artificial Intelligence has arrived. Period!!! It is not the future we are talking, but it now and happening. The companies world-wide are encouraging to adopt Artificial Intelligence to free up their  human resource professionals so that they can focus better on more meaningful chores.  The web is swamped with lots of informative news, blogs, articles and news pieces on automation, machine learning and artificial intelligence taking over various industries. Today, AI – Artificial Intelligence is on the threshold of penetrating each and every segment from health-care to finance, legal, logistics, education including HR Service which isn’t a surprise anymore.

There is a fear in the industry especially those who are working in HR industry. With the increasing demand of AI and the kind of productivity and the result it is offering to the companies, there’s probably a point where you may be asking yourself in the near future that, “Is my job safe? Will it be taken away by a robot? For professional working as a recruiters it is less likely otherwise.

Before we move onto knowing how Artificial Intelligence will be impacting HR service, let’s have a brief understanding of 2 things that enabled the revolution of AI (image)

The Rising Of Artificial Intelligence Within The Industry

Artificial Intelligence evolved years back,  it’s just we are experiencing the advances of these machine learning. You may have already experienced the language processing between bots and humans in various forms like to explain with a simple example of Siri and Alexa. People are using Siri during driving, asking in helping with directions of the places they say. And Alexa has been favorite news supplier from Amazon that people can’t resist asking for their morning news.

Hence; when a natural language assistant is introduced to a specific company’s HR service workflow, and being optimized for that, the company/organization can take full advantage of the advances in machine learning to assist.

Conversational Interfaces – Homes For Intelligent Assistants

Today many companies are shifting from usual communication of emails to group messaging platforms. Group chats lets you have a real time communication and most importantly it makes it easy and hassle free than just going via from one email to another and again communicating in the same thread. It’s messy.

image source

Some of the widely picked systems replacing emails are Cisco’s spark, Hipchat, and Slack. These are awesome conversational interfaces where employees are able to make a conversation in the group. Hence; making it easy to maintain work relationship where  numbers of employees are aligned and working on the same projects. The employees can easily share ideas, and thoughts and communicate on a better note when compared to email.

By adding bots and integrations to HR service; employers are experiencing a centralized work within the system.

Artificial Intelligence is one of the branches of computer science that functions of machine learning algorithms and mimics cognitive functions hence; making the human tasks easier. The newest AI software for HR functions is influencing the companies as they have all the potential to impact HR profession in a significant manner. 

Let’s Have A Look At How Artificial Intelligence Impacts HR Service In Various Ways

1. Personalization for learning and training 

With so many different types of learning and training introduced amongst many generations of employees widely filling up the workforce, it has become imperative to embrace newest HR techniques and practices to increase the productivity.

AI helps in personalizing the corporate training and learning, by capturing significant employee data from employees behaviors and experience. This same AI system for HR will recommend when the employee is due for the training and which kind of training will be helpful to them. Hence; it not only saves much of time but helps in figuring out what is best for your employees along with bringing down the training costs.

2. Your Organization Witnesses Improvement In The Recruitment Area

It is a well-known fact that “recruitment” is a challenging task. The traditional HR software failed in getting the right, skilled and experienced candidates making the recruitment process a torture process. Also; the data bank is not found to be up to the mark  with the right resource information. This makes it equally challenging to match the profile and the job openings within the organization.

AI’s predictive language analysis and natural language process help in weeding out the right candidates with few mistakes. The benefit of having AI HR software; as it comes equipped with prediction features and language behavioral analysis making HR professionals tasks easier, improving the overall efficiency of the organization.

3. Your Entire HR Is Automated

AI has already proved to be a game changer for HR professionals easing off HR practices.  Hence; HR industry can expect to see AI based HR software in the next few years automating entire HR processes . The HR automation can bring relief to the various tasks of HR such as interview scheduling, on-boarding the candidates, training, and learning,  employee performance reviews, as well as answering HR queries through conversational interfaces, and digital assistants.

Final Thoughts

With the help of Artificial Intelligence based software HR will be able to perform and deliver the best. Thereby; freeing up HR staff  to get on with more meaningful chores and assignments which truly matters for the organization performance. 

Organizations which have embedded AI in their human resource practices have offered unprecedented access to the real-time HR solutions.  This has allowed HR managers to make mission critical people decisions, in the moments time, and not months down the line.

HR services in Pune can help you deploy with an AI HR solution in your organization to streamline certain processes. Get in touch to speak with our HR experts. 

image source

main image source