Knowlarity

About Knowlarity:

Knowlarity is one of the most reputed cloud-based communication providers which was established in India in August 2009. It has amassed a valuable employee scale of more than 550 over these years. Till date, it has provided cloud services to more than 65+ countries and over 15,000 businesses. The founding team of this venture is Ambarish Gupta and Krishnan Kasturirangan. Ambarish is the co-founder of Knowlarity and is an alumnus of IIT Kanpur and Carnegie Mellon University. He was a former employee at McKinsey and has valuable knowledge from the 7 different countries he has served in. Krishnan is the Chief Operating Officer who was a student at IIT Madras and later completed his studies at Northwestern University. He was also an employee at McKinsey who later resigned to take over the post of COO at Knowlarity.

knowlarity

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Services Offered:

1.    K Broadcast

Respond to your clientele through automated voice messages that allow faster and effective information dissemination. The onset of K broadcast allows you to drive elections, gain feedback, spread awareness and confirm COD orders.

 

2.    Virtual Number

Never spend all your resource on a single marketing angle. Let virtual numbers assist you in choosing the right marketing strategy that earns you more leads. You can also track the source of your leads and record them for the future.

 

3.    Click to Call

An important feature for connecting with your clients instantly is the click to call button which will be placed on your website which allows you to call your clients as soon as they submit their credentials or fill a survey. This instant push button increases the conversation time which thus results in a higher conversion rate.

 

4.    Call Center

Handle all your inbound calls with ease with the help of Knowlarity. Some of the most important aspects included in this feature are the seamless use of CRM technology which allows analysis in the future, and IVR services. Call recording with the approval of the client helps the company use those calls for training new employees as well as for future validation.

 

Location of Offices

Knowlarity has its offices in Gurgaon, Lucknow, Chandigarh, Bengaluru, Mumbai, Ahmedabad, & Pune

 

Clientele:

  1. Fortis Hospital
  2. Times of India
  3. The MHA training company
  4. Faaso’s
  5. Shikhar Group

Knowlarity has more than 15,000 happy clients in 65 different countries.